How We Collect and Use Personal Data

What Personal Data We Collect

• Website visitor data, including basic analytics and cookie data.
• Information submitted through enquiry forms.
• Research participant and panel member details required for recruitment and participation.

Why We Collect Data and Legal Basis

• To respond to client enquiries and provide services requested by you.
• To recruit and manage research participants and experts.
• To run and improve research operations and website functionality.
• Where required, processing is based on consent, contract, or legitimate interest.

Retention and Storage

We retain personal data only for as long as needed for the purpose it was collected, and in line with legal, contractual, and compliance requirements.

Sharing and International Transfers

We may share relevant data with vetted fieldwork partners and technology providers that support project delivery. Where data is transferred internationally, we apply appropriate safeguards.

Data Security

We use administrative, technical, and organisational controls to protect personal data against unauthorised access, loss, misuse, or disclosure.

Your Rights

• Right to access personal data we hold about you.
• Right to request correction or update of inaccurate data.
• Right to request erasure where applicable.
• Right to withdraw consent where processing is based on consent.

Cookies and Analytics

Our website may use cookies and analytics tools to understand site use and improve performance. Browser settings can be used to manage cookie preferences.

Complaints and Grievance Contact

If you have concerns about how personal data is handled, contact us at hello@rdvoxpoint.com. We will review and respond to your complaint as required under applicable law.